Hampton Inn & Suites Houston I-10 West Park Row

A bit outdated but still very nice for the price. Centrally located for what we like to do in Katy. The breakfast is fantastic, one of if not the best hotel breakfasts ever.

What an amazing place to stay: huge room, everything is new and looks very clean, good breakfast in the morning. I came for business to Houston, was very tired and it gave me a such a nice and please moments to stay and sleep there. Also, thank you to a nice and helpful lady on the reception. Excellent job guys.

This is my first time staying at this location and I have to say the location is great and outside was clean and the lobby was clean as well with the usual coffee and hot water available for chocolate, tea and of course dark and regular roast coffee. I do have two complaints though that made my stay a little uncomfortable. The first was the room temp. Coming into the room for the first time it was a bit warm, which we of course figured its due to no movement in the room for the thermostat to cool down so we put it to 65 and cool and the room never got to a comfortable temp. Now I did not complain at the time since it was the really late and the wife was trying to rest but I did let the front desk know in the morning. And they did say they would of moved me if I had said something last night. So no real fault on the staff for not knowing my issue. Now my biggest complaint and this has happened at other hotels also has been that even though I have they do not disturb sign on the door the cleaning staff comes knocking on the door rushing us to leave at 10:30am when check out is at noon. This has been an issue with the cleaning staff at other locations also. And to be honest I never know if the complaints and or reports of this happening ever gets resolved, but it's just something to make note of if your staying at this hotel. I did not get up in time for breakfast so I was unable to see what was there but kitchen area was clean as well just a note on that. Thank you for reading this and hope it helps if you want to choose to stay at this hotel.

Clean, welcoming, and consistently reliable. One of those places you can count on for a solid night’s sleep every time.

This hotel is very gorgeous clean quiet and Great location. The breakfast is over the top delicious great choices.

10/10 staff. I want to shout out Bridget and the man who worked the front desk on the night of the 15th. Those two employees who I had the pleasure of working with are the reason that I love Hampton. The breakfast was good as well as the rooms. I travel for business so my stay here was perfectly accommodated for. They do have a business/printing center, gym and outdoor pool (no spa). Plenty of towels. Bathrooms and rooms are kept clean. They use directTV with plenty of channels. The rooms are quiet and have plenty of outlets for work computers and phones. Overall a good experience, but again, Bridget and the man who helped me on the night of the 15th are the reason that my stay was amazing. They deserve praise/accolades for their customer service.

Apparently if you want your room cleaned while you stay you have to request it. If you don't you wont get clean towels or trash picked up. I've never heard of this. Upon check in we did request for our rooms to be serviced while we stayed. The front desk was snippy while communicating this with us.

They say they are pet friendly. But the charge for the pet, was outrageous. And a deposit fee also that I have not received back.